Orders for Self-Collection - some updates
In light of the current COVID-19 situation, you may be aware that we have closed our physical store till April 30th.
To provide more flexibility for our customers, we are allowing self-collections during limited hours. However, we are committed to maintaining the safety of our staff and customers and we hope you’ll cooperate by adhering to the following self-collection conditions.
If you have selected self-collection for your order, please note the following:
- Self-Collection is only available between 11am and 5pm an WEEKDAYS. We will not be open on weekends.
- Please call the store at 6966 0957 (Zul or Matthew) before you come for collection so they can make sure that your order is ready.
- Knock on the door and provide your name and/or order number. The door will normally be locked and the roller shutter will be down.
- Zul or Matt will bring your order to the door for your collection.
Please note that we will not be admitting anyone into the store at this time, and hand sanitizer is available on request.
Please do not come for self-collection if you are feeling unwell or have been travelling in the past 14 days. We can easily arrange your order to be sent out to you for a $5 flat rate postage fee.
If you need your order urgently, you can call us at 6966 0957 and arrange a Grab Delivery, LalaMove or GogoVan to pick up your order at your expense.
Stay safe and your support, as always, is much appreciated.
Red Dot Running Company